Privacy Policy
This Privacy Policy explains how Ayohi may collect, use and protect personal information when you visit this website, contact Ayohi, download a free template or interact with the shop.
Ayohi is a small family shop created by Andreea. Your privacy matters, and this page is here to explain things in a clear and simple way.
This policy is a general privacy notice for the Ayohi website. If you buy an Ayohi product through another platform, such as Etsy or another marketplace, that platform may also collect and process your information under its own privacy policy.
Who we are
Ayohi is a small digital template brand that creates printable planners, spreadsheet templates, editable files and simple organization tools.
You can learn more about the story behind the shop on About Ayohi, browse available collections in the Shop, or read how digital downloads work on How It Works.
Information you may provide
Ayohi may receive personal information when you choose to send it.
For example, this may happen when you:
| Action | Information you may provide |
|---|---|
| Send a message through the contact page | Name, email address, message content and product details |
| Ask a product question | Email address, product name, file issue or order-related details |
| Download a free template | Email address, if the download is connected to an email form |
| Join a newsletter, if one is added later | Name and email address |
| Request support | Device details, software used, screenshots or details about the issue |
Please do not send sensitive personal information unless it is truly necessary for your question.
Information collected automatically
Like many websites, Ayohi may collect limited technical information when you visit the site.
This may include:
| Information | Why it may be collected |
|---|---|
| IP address | Website security, spam prevention or analytics |
| Browser type | Understanding how the website is accessed |
| Device type | Improving website display and usability |
| Pages visited | Understanding which pages are useful |
| Date and time of visit | Basic website logs and analytics |
| Referring page | Understanding how visitors find the website |
If analytics or tracking tools are added later, this policy should be updated to explain which tools are used and what they collect.
How your information may be used
Ayohi may use personal information to:
| Purpose | Example |
|---|---|
| Reply to messages | Answer questions sent through Contact |
| Provide support | Help with downloads, printing, spreadsheets or editable templates |
| Improve products | Understand common issues or requests |
| Improve the website | Make pages easier to use and understand |
| Send free templates | Deliver a free file if email delivery is used |
| Send updates, if you subscribe | Share new templates, freebies or shop updates |
| Protect the website | Reduce spam, abuse or security issues |
| Follow legal requirements | Keep records if required by law or platform rules |
Ayohi does not sell personal information.
Contact messages
If you contact Ayohi, the information you send is used to understand your question and reply to you.
For example, if you ask about a spreadsheet from Small Business Tools or Etsy Seller Tools, your message may include the product name, software used, device type or issue description.
If you ask about printing a page from Printable Planners, Home & Family Printables or Kids & School Templates, your message may include printer settings, page size or a screenshot of the issue.
This information is used only to help with your request.
Free templates
If Free Templates are offered as direct downloads, Ayohi may not need to collect personal information.
If free templates are offered through an email signup form in the future, Ayohi may collect your email address to send the file and, only if clearly stated, to send future updates.
If a newsletter is added later, you should be able to unsubscribe from marketing emails.
Purchases through third-party platforms
Ayohi may sell products through third-party platforms such as Etsy or other marketplaces.
If you purchase through another platform, your order, payment, download and account information may be handled by that platform. Ayohi may receive limited order details needed to provide customer support, depending on the platform.
Please review the privacy policy and terms of the platform where you make the purchase.
Payments
Ayohi does not directly collect payment card details through this static website unless a payment system is added in the future.
If purchases are made through Etsy, PayPal, Stripe, Shopify or another payment provider or marketplace, payment information is processed by that service according to its own privacy policy and security practices.
This Privacy Policy should be updated if Ayohi later adds direct checkout to the website.
Cookies
Cookies are small files that may be stored on your device when you visit a website.
Ayohi may use necessary cookies for basic website functionality if required by the site or hosting setup.
If analytics, embedded content, advertising pixels, newsletter forms, comment systems or other third-party tools are added later, those tools may use cookies or similar technologies.
If non-essential cookies are added, the website may need a cookie notice or consent setup depending on the visitor location and applicable laws.
Analytics
Ayohi may use website analytics in the future to understand how visitors use the site.
Analytics may show which pages are visited, how visitors find the website, what devices are used and which content is most helpful.
If analytics tools are added, this policy should be updated to name the tool and explain what information is collected.
Email newsletter
Ayohi may add an email newsletter in the future.
If you choose to subscribe, your email address may be used to send updates, free templates, product news, helpful guides or shop announcements.
You should only receive marketing emails if you choose to subscribe or give permission where required.
You should be able to unsubscribe from marketing emails.
Embedded content and external links
Ayohi pages may include links to other websites, such as Etsy, Pinterest, Instagram, Canva or other third-party platforms.
If you click an external link, you leave the Ayohi website. The other website may collect information under its own privacy policy.
Ayohi is not responsible for the privacy practices of external websites.
How long information may be kept
Ayohi keeps personal information only as long as needed for the purpose it was collected.
For example:
| Information | Possible retention reason |
|---|---|
| Contact messages | To reply and keep support history for a reasonable time |
| Order-related support messages | To help with product questions or platform-related issues |
| Newsletter email | Until you unsubscribe or request removal |
| Website logs | For security, troubleshooting or hosting purposes |
| Legal or business records | If required by law or platform rules |
When information is no longer needed, it should be deleted or anonymized where practical.
How information is protected
Ayohi aims to handle personal information carefully and only use it for the purpose it was provided.
However, no website, email system, hosting provider or online service can guarantee perfect security.
Please avoid sending highly sensitive information through contact forms or email.
Sharing information
Ayohi does not sell personal information.
Personal information may be shared only when necessary, such as:
| Situation | Example |
|---|---|
| Service providers | Email tools, hosting providers, analytics tools or form services |
| Purchase platforms | Etsy or another marketplace connected to your order |
| Payment providers | PayPal, Stripe or another provider if direct checkout is added |
| Legal requirements | If required to comply with law or protect rights |
| Security reasons | To prevent spam, fraud, abuse or website attacks |
If new third-party tools are added to the website, this policy should be updated.
Your privacy rights
Depending on where you live, you may have rights related to your personal information.
These may include the right to:
| Right | Meaning |
|---|---|
| Access | Ask what personal information is held about you |
| Correction | Ask for inaccurate information to be corrected |
| Deletion | Ask for personal information to be deleted |
| Restriction | Ask for limited processing in certain situations |
| Objection | Object to certain uses of your information |
| Portability | Ask for a copy of your information in certain cases |
| Withdraw consent | Withdraw consent where processing is based on consent |
The European Commission explains that EU data protection rules include rights for individuals over their personal data. If you want to make a privacy request, use the Contact page.
Children’s privacy
Ayohi products may include printable templates for children, such as routine charts or school planning pages from Kids & School Templates.
However, the website is not intended to collect personal information directly from children.
If a parent or guardian believes a child has sent personal information to Ayohi, they can use Contact to request removal.
International visitors
Ayohi may be visited by people from different countries.
If you contact Ayohi or use third-party platforms, your information may be processed in the country where the website, email provider, marketplace, hosting provider or service provider operates.
If international data transfers become relevant through specific tools or providers, this policy should be updated with more detail.
Changes to this Privacy Policy
Ayohi may update this Privacy Policy from time to time.
The version published on this page is the current version.
If important changes are made, the page should be updated so visitors can understand what changed.
Questions
If you have questions about this Privacy Policy or want to make a privacy-related request, please use Contact.
You can also read the FAQ, learn about downloads on How It Works, review usage rules on Terms of Use, or continue browsing the full Shop.
Thank you for trusting Ayohi and supporting a small family shop.
